What should I do if I can't access library databases off-campus using my regular login credentials?
Answer
Try the following to see if any of these changes will allow you to login using your Manhattanville credentials:
1. Clear your web browser's cache of visited web pages.
2. Make sure the web browser's security setting allows you to accept cookies.
3. If you're using a school-appointed laptop, try disabling the virtual proxy network (VPN) software and try again.
If none of these options work, please submit a support ticket to IT at the link below.
During our regular hours, you may also contact the Library at 914.323.5275 or through our chat widget on the lower right hand side of the website. We will only be able to assist you with access to databases off-campus (we will not be able to help with any other platforms that require Manhattanville credentials).